Gian Luca Partengo Gian Luca Partengo

Note from the workbench

AI helped me find a dog breeder. The website decided who I contacted

I am looking for my next dog and had narrowed my evaluation to two breeds in relation to the journey I want to pursue. Before visiting breeders, I looked for trainers with whom I could discuss whether that training plan was feasible. AI helped me find both; the websites decided who I contacted and who I did not.

The point

There was one search: making an informed choice about my next dog. AI helped me find trainers and breeders. Their websites gave me — or failed to give me — enough evidence to continue.

Gian Luca Partengo

Gian Luca Partengo
Designer and developer since 1995 · Published · 10 min read

I am looking for my next dog

This Note comes from a specific personal search: I am evaluating my next dog and the journey I want us to pursue together.

I had narrowed the evaluation to two breeds. I wanted to see them at serious breeders, but before doing so I needed to address a fundamental question: was the kind of training I had in mind genuinely compatible with the breeds I had selected?

I did not want to arrive at a visit relying only on the information I had already gathered. I wanted to talk to someone who works with dog training every day and could help me assess whether the journey was feasible.

My search therefore had two connected destinations: trainers, for a preliminary discussion, and breeders, to meet the two breeds I was evaluating.

Before the breeders, I looked for trainers

Looking for a trainer was not separate from choosing the dog. It came first precisely because it could confirm, temper or challenge the journey I was imagining.

I wanted to discuss the feasibility of the training with a professional in relation to the two selected breeds. I was not looking for an automatic answer, but for a conversation grounded in practical experience.

That discussion would also help me approach breeders with more informed questions. Breed, training and objective were not three independent searches: they were parts of the same decision.

That is why I searched both categories in the same way. First, a survey broad enough to find relevant possibilities; then a more practical verification to understand whom to approach.

AI opened the journey

AI concretely helped me find and compare both trainers and breeders. It made the initial survey easier and suggested results that could be relevant to my search.

It was useful. I do not see it as an opponent to my work, and I have no reason to deny the value it provided in that moment: it widened the field and gave me possibilities worth investigating.

I did not, however, turn those suggestions into an automatic decision. A well-formed answer could point me in a direction; it could not, by itself, give me the confidence to choose whom to speak to or which breeder to visit.

For every result, I looked for the official website. The search that began with AI continued in a space controlled directly by the business, where I could look for identities, current information and a credible way to make contact.

The actual journey

Three moments, three different tasks

  1. 01 Discovery

    AI helped me find and compare trainers and breeders.

  2. 02 Verification

    I looked for the official website and the evidence I needed to assess the business.

  3. 03 Contact

    Only after that check did I decide whom to contact or which visit to pursue.

AI supported discovery. The official website supported — or interrupted — verification.

From a trainer’s website to an appointment

I reached one of the trainers through precisely that journey: AI introduced me to him, I visited his website and from there I arrived at the appointment.

The conversation was part of the verification I needed. I could finally discuss the feasibility of the training with a professional in relation to the breeds I was considering.

At the end, I did not ask whether he had a website: I had already seen it. I told him that, if he ever needed professional support, maintenance or advice, that was the work I did.

His answer was immediate and spontaneous. It made me reflect on how easily a professional can now build not only a website but even an application independently.

“Oh yes, of course. I did it all myself, including the app. I like tinkering with this stuff.”

With the breeders, the websites became a filter

The search for breeders belonged to the same journey. AI had helped me find and compare several for the two selected breeds; before deciding which ones to investigate, I looked for every official website.

My criterion was clear: if I could not find a professional website, I removed the result immediately. I also rejected those where I could not find one or more of these elements:

  • a physical address that made the location of the business clear;
  • recent photographs showing a current reality rather than only a static archive;
  • up-to-date information consistent with what I was looking for;
  • clear identities, so that I could understand who was behind the business;
  • a credible and understandable way to make contact.

I did not conclude that the breeders I excluded were poor. Some of them might have been excellent, but at that moment and from a distance I did not have enough evidence to verify how serious they were.

By “professional”, I did not mean spectacular or full of effects. I wanted a clear, current and credible website. When too many elements were missing, the unresolved doubt outweighed the initial suggestion provided by AI.

The rejection nobody sees

The part I find most significant is what did not happen. I did not write to the breeders I rejected to explain what their websites were missing. I did not ask for clarification or leave an incomplete enquiry.

I simply removed myself from their opportunity to receive my contact. From their perspective, nothing happened: no question, no message and no conversation in which they might have regained my trust.

Their statistics could not have shown the enquiry I never sent. At most, they might have recorded a visit that led nowhere, without revealing the specific doubts that caused me to stop the verification.

That makes the problem easy to underestimate. A website that fails to establish credibility does not necessarily receive criticism. It may receive silence while the person continues searching elsewhere.

A lost contact does not leave an empty form: it never enters the journey.

DIY is not the point

The trainer’s case shows that a self-built website can fulfil its purpose: it gave me enough information to evaluate the contact and reach the appointment.

This experience therefore does not lead me to argue that every business needs a large or expensive website. A simple website can pass the verification perfectly well if it is clear, current and credible.

A builder or AI may also be part of the production process. Neither determines the outcome on its own. The difference lies in the decisions, the care given to content and the responsibility for maintaining what the website claims.

In my work, designing and building a complete professional website means bringing identity, content, journeys, contacts and technical foundations together. Not to display complexity, but to let a person find confirmation without having to imagine it.

One search, two different outcomes

My search for my next dog led me towards trainers and breeders for a precise reason. AI supported both branches and helped me find possibilities that I then wanted to verify.

In the trainer’s case, the website carried the journey through to an appointment. For some breeders, the lack of sufficient evidence ended it before contact.

This is where the experience meets my profession. Discovery may begin with AI, Google, maps or social media; the website comes immediately afterwards, when someone needs to understand whether the business is real, current, competent and trustworthy.

Being found is not enough. You have to pass the verification.

For a general analysis of the roles played by websites, social media, maps and AI answers, I have collected criteria and sources in the guide Do you still need a website in 2026?.

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If you need to create or rebuild your business website, I can design its identity, content, journeys and technical foundation as one coherent piece of work.

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Mobile PageSpeed Insights: 100 in every category

PageSpeed Insights result from 28 July 2026: 100 for Performance, Accessibility, Best Practices and SEO on mobile.
Google PageSpeed Insights · Lighthouse mobile · verified 28 July 2026 Open the verifiable report
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